Chase Bank Phone Number

Toll Free Number for Chase Bank

How to call Chase Bank: use the toll free number below to contact customer service for account help, bill pay, lost cards etc. When you call, you will be asked the questions below.

Online Banking

(check balance) 1-877-242-7372 (24/7)

  • Welcome to the Chase internet service center.
  • For information on your existing personal or business account such as balances, pending transactions, accounts history, banking card purchases or funds transfer s, press 1
  • For help with website and noble banking enrollment or password on personal or business account press 2.
  • For bill payment, quicken, money, quick deposit scanner and other payment and transfer services accessible on Chase online press 3.
  • For questions or concerns on emails claiming to be from Chase press 4.
  • For information on your credit card account press 5.
  • For information on your loan account press 6.
  • For help with all other internet questions press 0

Online Banking for Deaf & Hard of Hearing Customers

(TDD/TTY and operator relay calls)

  • Thank you for calling Chase, the number you’ve dialed if for operator relay calls to service our deaf and hard of hearing customers only.
  • If this is not an operator relay call, please press 1 now.


Mortgage Customers


  • Welcome to Chase please have your statement available
  • as your loan number or social security and mailing zip code will be necessary to receive further assistance
  • to access your Chase account by Social Security number press 1
  • to access your Chase account by loan number press 2.

Monday-Thursday 8:00 AM to 12:00 AM ET
Friday: 8:00 AM to 10:00 PM ET
Saturday: 8:00 AM to 5:00 PM ET
Sunday – Closed

Checking and Savings Customers

1-800-935-9935 (24/7)

  • Welcome to Chase.
  • for account information including checking, savings, bank transfers, and debit card options press 1.
  • for loan or Credit Card information and payments press 2
  • to open a new account, for our branch and ATM locator or the employee directory press 3
  • to verify funds on a check and internet customer service press 4
  • to speak your choices instead press 5 or remain on the line
  • to report a lost or stolen card or to speak to a customer service specialist at any time press 0
  • to repeat these options press 6.

Other Numbers

Credit Card Customers (Personal), Contact Us 24/7: 1-800-432-3117 24 hours / 7 days a week

Credit Card Customers – Deaf & Hard of Hearing, TTY: 1-800-432-3117 24 hours / 7 days a week


Auto Finance Retail/Loan Customers: 1-800-336-6675

  • Welcome to Chase Auto Finance
  • if you’re an auto finance customer press 1
  • dealer or third party press 2.

Auto Lease Customers: 1-800-227-5151 (24/7)

Business Banking Accounts: 1-800-242-7338 (24/7)

Business Credit Card Customers: 1-888-269-8690 (24/7)

Commercial Banking: 1-877-226-0071
Monday – Friday: 7:00 AM to 10:00 PM ET

Credit Card Customers (Personal): 1-800-432-3117 (24/7)

Home Equity: 1-800-836-5656
Monday-Thursday 8:00 AM-12:00 AM ET
Friday 8:00 AM-11:00 PM ET
Saturday 8:00 AM-5:00 PM ET
Sunday – Closed

Investments: l 1-800-392-5749
Monday – Friday: 8:00 AM – 8:00 PM ET
Saturday: 9:00 AM – 4:00 PM ET

Student Loans: 1-800-487-4404


Information about your OnePass Plus or MileagePlus card: 1-800-888-8756

Rapid Rewards Contact Chase Card Services: 1-800-792-0001 Welcome to Chase Card Services, please enter your full 16-Digit Credit Card Account number, if you’re calling to report your card lost or stolen or to check the status of an application press 1.


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