Toll Free Number for Chase Bank
How to call Chase Bank: use the toll free number below to contact customer service for account help, bill pay, lost cards etc. When you call, you will be asked the questions below.
(check balance) 1-877-242-7372 (24/7)
- Welcome to the Chase internet service center.
- For information on your existing personal or business account such as balances, pending transactions, accounts history, banking card purchases or funds transfer s, press 1
- For help with website and noble banking enrollment or password on personal or business account press 2.
- For bill payment, quicken, money, quick deposit scanner and other payment and transfer services accessible on Chase online press 3.
- For questions or concerns on emails claiming to be from Chase press 4.
- For information on your credit card account press 5.
- For information on your loan account press 6.
- For help with all other internet questions press 0
Online Banking for Deaf & Hard of Hearing Customers
(TDD/TTY and operator relay calls)
- Thank you for calling Chase, the number you’ve dialed if for operator relay calls to service our deaf and hard of hearing customers only.
- If this is not an operator relay call, please press 1 now.
- Welcome to Chase please have your statement available
- as your loan number or social security and mailing zip code will be necessary to receive further assistance
- to access your Chase account by Social Security number press 1
- to access your Chase account by loan number press 2.
Monday-Thursday 8:00 AM to 12:00 AM ET
Friday: 8:00 AM to 10:00 PM ET
Saturday: 8:00 AM to 5:00 PM ET
Sunday – Closed
Checking and Savings Customers
- Welcome to Chase.
- for account information including checking, savings, bank transfers, and debit card options press 1.
- for loan or Credit Card information and payments press 2
- to open a new account, for our branch and ATM locator or the employee directory press 3
- to verify funds on a check and internet customer service press 4
- to speak your choices instead press 5 or remain on the line
- to report a lost or stolen card or to speak to a customer service specialist at any time press 0
- to repeat these options press 6.
Credit Card Customers (Personal), Contact Us 24/7: 1-800-432-3117 24 hours / 7 days a week
Credit Card Customers – Deaf & Hard of Hearing, TTY: 1-800-432-3117 24 hours / 7 days a week
Auto Finance Retail/Loan Customers: 1-800-336-6675
- Welcome to Chase Auto Finance
- if you’re an auto finance customer press 1
- dealer or third party press 2.
Auto Lease Customers: 1-800-227-5151 (24/7)
Business Banking Accounts: 1-800-242-7338 (24/7)
Business Credit Card Customers: 1-888-269-8690 (24/7)
Commercial Banking: 1-877-226-0071
Monday – Friday: 7:00 AM to 10:00 PM ET
Credit Card Customers (Personal): 1-800-432-3117 (24/7)
Home Equity: 1-800-836-5656
Monday-Thursday 8:00 AM-12:00 AM ET
Friday 8:00 AM-11:00 PM ET
Saturday 8:00 AM-5:00 PM ET
Sunday – Closed
Investments: l 1-800-392-5749
Monday – Friday: 8:00 AM – 8:00 PM ET
Saturday: 9:00 AM – 4:00 PM ET
Student Loans: 1-800-487-4404
Information about your OnePass Plus or MileagePlus card: 1-800-888-8756
Rapid Rewards Contact Chase Card Services: 1-800-792-0001 Welcome to Chase Card Services, please enter your full 16-Digit Credit Card Account number, if you’re calling to report your card lost or stolen or to check the status of an application press 1.