Toll Free Number for Redbox
How to call Redbox: use the toll free number below to contact customer service, bill pay or find a kiosk. When you call, you will be asked the questions below.
Hours: 6:00am – 12:00am CT 24/7
- Welcome to Redbox.
- Trouble playing your disk, press one.
- Im sorry you are having difficulty with your rental In order to provide you with some assistance I will need some information from you. Do you still have the disk? Please say yes or no.
- Questions about your bill, press two.
- In order to assist you faster please have the last four digits of your payment card ready. Your call maybe monitored for quality and or training purposes. Hello, thank you for calling Redbox…(real person)
- To find the nearest kiosk, press three.
- Did you know that you can text us to find Redbox movies and locations? Just text the word “where” to 727272.
- To get started now finding a Redbox location, we will kneed to know the area. What state would you like to search?
- To find a specific movie or game, press four.
- For Redbox gifts, press five.
- If you’re blind or visually impaired, press six.
- For all other issues, press seven.
- In order to assist you faster, please have the last four digits of your payment card ready. Your call maybe monitored and recorded for quality and or training purposes.
- Thank you so much for calling Redbox. My name is XXX, how can we help you today? (real person)