Toll Free Number for Sears
How to call Sears: use the toll free numbers below for customer service questions. When you call, you will be asked the questions below.
- Thank you for choosing Sears.
- [Foreign Language]
- To schedule a repair appointment or to ask questions about an existing appointment, Press 1.
- For concerns regarding your recent repair experience, Press 2.
- For Sears.com or part orders Press 3.
- For Sears store locations and phone numbers, Press 4.
- To provide feedback on a store experience or if you have an existing case, Press 5.
- For questions about a Sears delivery, Press 6.
- For inquiries regarding your Sears credit card, Press 7.
- Thank you for choosing Sears.com.
- [Foreign language]
- For new orders and product information press 1, for existing orders press 2, for the Sears location nearest you press 3, for repair services press 4, for Searss credit card inquiries press 5, for all other inquiries press 6.
- Thank you for choosing Sears Services.
- [Foreign language].
- How can we help you? You can say repair appointments, parts, warranties and protection agreements, delivery and installation or you can say help me with something else.
Sears PartsDirect: call us at 1-800-252-1698
Monday – Friday: 6:30 AM – 10:30 PM Central Time
Saturday: 7:00 AM – 9:30 PM Central Time
Sunday: 7:30 AM – 9:30 PM Central Time
Sears Protection Agreements:
TROUBLESHOOTING: Call 1-800-4-MY-HOME for non-technical assistance on your product.
Master Protection Agreement: Call 1-800-4-MY-HOME
Repair Protection Agreement: Call 1-800-4-MY-HOME
Sears Purchase Protect: Call 1-800-573-1088
Service pros: 1-800-424-2047 6AM – 11PM CST Live Representative