T.J.Maxx Phone Number

Toll Free Number for T.J. Maxx

How to call TJ Maxx: for customer service, dial the toll free number below. Talk a live person about payments, returns, and merchandise. When you call, you will be asked the questions below.

Customer Service

Monday to Friday 9 AM to 6 PM EST

  • Thank you for calling the TJ MAXX customer service department to hear options in English press 1[foreign language]
  • if your call pertains to our stores which includes gift cards and credit card inquires please press one
    • Our menu options have recently changed so please listen carefully to the following options.
    • If you are calling about your TJ MAXX reward credit card, to discuss your bill, to make a payment, or to report a lost or stolen card please press one.
    • If you would like to inquire about tracking or locating merchandise please press two
    • if you would like information on your TJMAX gift card including checking your balance please press three.
    • Are you looking for a store in your area? Press four
    • to use our easy store locator for all other inquires please press five and the next available agent will be with you shortly.
  • if your call pertains to an online shopping inquiry please press two.

Other Numbers

Rewards Credit Card: 1-800-952-6133

Rewards Platinum MasterCard:1-877-890-3150


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