Toll Free Number for T.J. Maxx
How to call TJ Maxx: for customer service, dial the toll free number below. Talk a live person about payments, returns, and merchandise. When you call, you will be asked the questions below.
Monday to Friday 9 AM to 6 PM EST
- Thank you for calling the TJ MAXX customer service department to hear options in English press 1[foreign language]
- if your call pertains to our stores which includes gift cards and credit card inquires please press one
- Our menu options have recently changed so please listen carefully to the following options.
- If you are calling about your TJ MAXX reward credit card, to discuss your bill, to make a payment, or to report a lost or stolen card please press one.
- If you would like to inquire about tracking or locating merchandise please press two
- if you would like information on your TJMAX gift card including checking your balance please press three.
- Are you looking for a store in your area? Press four
- to use our easy store locator for all other inquires please press five and the next available agent will be with you shortly.
- if your call pertains to an online shopping inquiry please press two.
Rewards Credit Card: 1-800-952-6133
Rewards Platinum MasterCard:1-877-890-3150