GeauxPass Phone Number

Toll Free Number for GeauxPass

How to call GeauxPass: use the toll free number below to contact customer service. Get help with your account, pay tolls etc. When you call, you will be asked the questions below.

Customer Service

1-866-662-8987

  • Welcome to GeauxPass, please listen as our menu has changed
  • for LA 1 please press 1
  • for Crescent City connection toll refunds please press 2
  • for Crescent City connection tolls scrips refund please press 3.
  • ….pause….
  • Thank you for calling the GeauxPass toll tag office
  • if you are calling from a touch tone telephone press 1,
    • To check the balance of your toll tag account or to make a credit card payment to your toll tag account or to update your credit information press one,
    • to obtain a list of payment options press two,
      • Payment options available for accounts are cash, check and credit card. Cash payment, cash payment can be made at the customer service centre located at 1821 South Alex Plaisance Boulevard, Golden meadow Louisiana 70357,
      • Our hours of operations are from 8AM to 4PM central time Monday through Friday
      • Check payments can be made at the customer service centre located at 1821 South Alex Plaisance Boulevard, Golden meadow Louisiana 70357 or mailed to P.O BOX 6308, New Orleans Louisiana 70174.
      • Credit card payments can be made at the customer service centre located at 1821 South Alex Plaisance Boulevard Golden meadow Louisiana 70357, or via the IVRS and call centre.
      • To return to the menu press the pound key, if your transaction is complete press the * key.
    • to apply for a new toll tag or for other toll tag services press zero.
  • if you are calling for a rotary telephone please hold and you will be transferred to a customer service representative.

source:www8.dotd.la.gov/geauxpass/Contact.aspx

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