Toll Free Number for Ultra Mobile
How to call Ultra Mobile: use the toll free number below to contact customer service for support. When you call, you will be asked the questions below.
Customer Service / Support
- Welcome to Ultra Mobile
- To continue in English, press 1
- If you are an existing customer press 1
- Please enter the phone number that you are calling about
- To activate a sim card press 2
- To bring your existing number with you will need to activate with one of our support agents
- To speak to a support agent, press 0 now
To activate your sim and receive a new phone number will need the 11 digit acc code. This is located on the back of your sim card in the top right corner. Please key in the sim number now and when finished press #
- If you make a mistake and want to start over press star (*).
- If you do not have an acc code press 0
- To speak to an agent, or help with set up press 0 (real person)