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Client assistance
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Current Wait: 33 mins (29m avg)
Hours: Mon-Fri 8am-6pm EST; best time to call: 8:15am
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Get to a live individual quickest: Press 0 then 0# then 0
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Comcast is a significant supplier of Internet, link and telecom administrations in the United States. These administrations are sold under the Xfinity brand name in the United States. Since Comcast is the biggest supplier of home Internet and link administrations in the United States, it isn’t is to be expected that the organization gets a great deal of solicitations for telephone based client support.
Individuals call Comcast for some, reasons connected with their Xfinity satellite TV, phone, and Internet administrations. These reasons incorporate
There are multiple ways that you can reach out to a Comcast delegate by telephone:
The Comcast phone message framework will guide your call to the proper office. Current clients should enter the last four digits of their Social Security number to push ahead in the framework, non-clients can hit “0” to ultimately be associated with a live Comcast client assistance agent.
While reaching Comcast/Xfinity, remember that it has separate client care frameworks for business and home clients. Guarantee that you have the right telephone number for the division you want prior to calling.
Numerous clients have communicated disappointment with Comcast’s client assistance. These objections refer to significant delays, pointless specialists and trouble in getting agents to drop administrations when mentioned. It ought to be noted, notwithstanding, that others have had positive encounters with Comcast also.
Shoppers have some of the time noticed that they’ve gotten conflicting assistance from client care agents, with delegates making guarantees that aren’t stayed with by the. Tracking calls and conversations, too as bills and receipts, can be useful while managing Comcast client assistance.
Vital Customer Service Cases
In 2014 a columnist and his significant other endeavored to drop their Comcast Internet administration. The client support “maintenance subject matter expert” would not drop the help when the writer’s better half requested that he do as such. At last, the columnist got on the telephone and spent quite a while attempting to get the Comcast delegate to consent to drop the help and give him an abrogation number.
Tragically, the agent was not exactly accommodating and more than once disregarded several’s requests for a crossing out. The writer recorded the call and transferred it to the Internet with the goal that others could tune in. The recording became famous online and numerous others posted tales about their own negative encounters with Comcast.
It should be noticed that Comcast media reports of this case genuinely and swore to make a superior showing with preparing its client support group.
Most client care issues can be settled via telephone, including:
Charging and installment issues
Beginning, adding, changing or dropping administrations
Planning establishments and fixes
Testing Internet speeds and resetting associations
What Can’t Be Done Over the Phone?
Issues that can’t be taken care of straightforwardly or quickly with Comcast client support incorporate issues with failing or obsolete hardware that should be fixed or supplanted. At the point when clients stop their administration, they should return or mail their hardware to a Comcast office. Client support specialists can plan fix arrangements and direct clients in returning gear, nonetheless.
While calling Comcast client care generally brings about the purchaser come by the outcome the individual needs, there are circumstances that aren’t’ handily settled by telephone, basically not during the principal call.
Assuming you wind up disappointed by Comcast telephone based client support, think about making the accompanying moves:
Phone number to dial | 800-934-6489 |
Call-back available | YES |
Call picked up by a real person | YES |
Department you’re calling | Customer Service |
Call center hours | Mon-Sat, 7 AM to 9 PM |
Best time to dial | 8:30am |
Navigate phone maze to a human | Press 0# each time it asks for a phone number then wait. For existing customers you must ALWAYS enter the last 4 of your social number that belongs to the account holder, then press 1, then 2. |
Average wait | |
Current wait | 33 |
Rank (among phone numbers) | 1 |
Rank (overall) | 1 |
Alternate methods | phone, chat, twitter, web |
Quality of communication | 50% |
Nature of help | 49% |
Client votes | 20,159 |
Data last refreshed | Sun Mar 20 2022 08:00:00 GMT+0000 (Coordinated Universal Time) |
This is Comcast’s best telephone number, the continuous current look out for hold and apparatuses for skirting directly through those telephone lines to get right to a Comcast specialist. This telephone number is Comcast’s Best Phone Number on the grounds that 331,158 clients like you utilized this contact data in the course of the most recent year and a half and gave us criticism. Normal issues tended to by the client care unit that answers calls to 800-934-6489 incorporate Billing, Service Outage, Streaming or Download Trouble, Equipment Trouble, Cancel Service and other client care issues. The Comcast call focus that you call into has workers from South Carolina, Pennsylvania, Colorado, New Hampshire and is open Mon-Sat, 7 AM to 9 PM as per clients. Altogether, Comcast has 10 telephone numbers. It’s not generally clear what is the most ideal way to converse with Comcast agents, so we began incorporating this data worked from ideas from the client local area. Kindly continue to share your encounters so we can keep on working on this free asset.
While 800-934-6489 is Comcast’s best complementary number, there are 14 all out ways of reaching out to them. The following most ideal way to converse with their client service group , as indicated by other Comcast clients, is by calling their 866-203-0432 telephone number for their New Customers division. Other than calling, the following most loved choice for clients searching for help is by means of 866-203-0432 for New Customers. Assuming you think this data is incorrect or know about alternate ways of reaching Comcast if it’s not too much trouble, let us know so we can impart to different clients. Furthermore, you can click here if you need to think about all the contact data we’ve accumulated for Comcast.
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Information gathered by GetNumbers researchers and millions of customers that use GetNumbers:
General customer information
Data assembled by GETNUMBERS scientists and a great many clients that utilization GETNUMBERS:
New Customer Concierge: 888-986-8447
Deals & Packages Concierge: 888-379-2546
Moving & Address Change Concierge: 888-959-6783
New Customers: 866-203-0432
Business Accounts: 800-391-3000
Business Customer Service: 877-589-8809
California Customer Service: 800-945-2288
Subsequent to aiding shoppers for quite some time, we understood that you want a fair, live individual you can converse with about looking at the different TV, link, Internet and telephone plans in your space someone who can analyze the best arrangements across telecom suppliers. So we made a free attendant service you can call at the telephone number underneath.
Call Free Anytime: 888-379-2546
Our service is unaffiliated and thus can compare plans across many providers
Sharing is the thing powers GETNUMBERS’s free client support contact data and devices. You can help!