DirecTV Phone Number

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Current Wait: 32 mins (20m avg)

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Hours: 24 hours, 7 days; best time to call: 2:15pm Get designated help: Tell us the issue so we motivate you to right rep, offer pertinent tips, updates and follow-up!
Get to a live individual quickest: Press 2 to arrange new help, press 1 for client care, or press 3 to hear current advancements

Reasons clients like you called as of late

  • “My record was gone over to accumulations and I’m expecting to reach out to somebody…”
  • “For what reason did they remove history channel from my bundle. This is an issue.”
  • “Telephone discussions with client assistance have been unprofitable. We dropped our administration…”
  • “Telephone discussions with client care have been unprofitable. We dropped our administration…”
  • “I want assistance would anybody be able to help me please I simply communicate something specific n no reaction my directv stopp…”
  • “Ihave watched revile of oak islandfor years on the histoty channel. it airs this evening yet…”
  • “Distant replacement**Our TV controllers are old and not working as expected and need new controllers.”
  • “Picture went out and presently back on however remote not answering. Requesting to really take a look at goals…”
  • “Booked today for specialist to come to house *-**pm however no call no show. Had appoin…”
  • “I can’t deal with my streaming gadgets on the directv stream account outline page…”
  • “I was attempting to get substitution remote, Rep let me know I didn’t have assurance plan. I…”
  • “Incredible expansion in bill by $**.** with not a great reason concerning why.”
  • “I want to refresh my installment data There was a tempest and my dish outside fell and none of my TVs work”
See later explanations behind calling

Our Editor’s Notes on DirecTV’s Phone-Based Customer Care

DirecTV is a supplier of satellite TV administrations. Gained by AT&T in 2015, DirecTV has more than 20 million supporters. Planned and current clients have the choice of setting up new records or dealing with their present administrations utilizing DirecTV’s phone client assistance.

For what reason Do Consumers Call DirecTV Customer Support?

Shoppers call DirecTV client care for a scope of reasons, including:
  • Requesting new help
  • Changing or dropping help
  • Specialized issues with current help
  • Charging issues

While many of these issues can be managed online, some customers prefer speaking with a live person. DirecTV understands this and offers extended hours for customer service calls every day of the week.

When is DirecTV Customer Service Available by Phone?

General client assistance and new client set-up are accessible consistently from 8 am to 12 am eastern time. Specialized help is accessible 24 hours every day, seven days per week. Media transmission Relay Service (TRS) is likewise accessible. This data applies to private records: Business accounts are set up and adjusted by an alternate division.

What is People’s opinion About DirecTV Phone Customer Service?

At one time DirecTV was notable for elevated degrees of consumer loyalty and there are many reports online from DirecTV clients who are content with their general help, as well as their involvement in telephone based DirecTV client care.

Then again, some vibe that the quality has slipped since the AT&T consolidation. A few people have grumbled that DirecTV client assistance doesn’t give steady consideration to its clients.

Another objection is that the DirecTV telephone frameworks don’t keep proper records of calls. Inability to keep itemized call logs can bring about clients telling their “story” to numerous specialists, which can baffle.

Media Reports

There have been a few media reports about DirecTV offering pay-per-view and sports channel arrangements and afterward not regarding the arrangement, charging the client all things being equal. In one case, a client was guaranteed a free games channel and was charged for it. Subsequent to mentioning cancelation of administration, the client was charged a contractually allowable charge.

Another case included a client whose rooftop was harmed by DirecTV. DirecTV proposed to pay for fixes however over and over overlooked demands for pay after the client had employed the endorsed project worker and covered the maintenance bill herself. Phone agents were especially bumbling at dealing with the case, promising to get back to and neglecting to do as such.

In these cases, DirecTV was ultimately ready to figure out things with clients, however outsiders needed to reach out.

What Kind of Issues can DirecTV Customers Handle Over the Phone?

Many issues, including specialized and gear issues, can be overseen by means of DirecTV’s client assistance call focus. These issues include:

  • Setting up and changing help
  • Dropping assistance and setting up for hardware return
  • Charging issues
  • Reports of specialized and gear issues, like unfortunate gathering or sound
  • Planning professional arrangements


What Can’t be Managed Over the Phone?

While numerous gathering issues can be analyzed and tended to from a distance, others require fixes or hardware substitution. In such cases, a telephone agent will assist with sorting out for a specialist visit or a method for sending back breaking down hardware.

Specialized Support Phone Tips

DirecTV encourages guests with specialized help inquiries to call from a room where they can be before their TV with a beneficiary close by. This makes it simpler for the delegate to work with the guest to decide and, ideally, resolve any issues with gathering and hardware.

General Support Tips

In the same way as other organizations, DirecTV can utilize guest ID to distinguish you while calling, given that your telephone number is related with your record. In situations where you are calling from a telephone that isn’t related with your record, it very well may be useful assuming you have a new bill convenient so you can give the delegate your record number.

What else is there to do in the event that DirecTV Phone Reps Can’t Help?

Now and again, and in spite of your earnest attempts, you might find it difficult to get your issues settled with DirecTV via telephone. In the event that you are in the present circumstance, don’t worry: You have different choices for speaking with DirecTV client care.
  • Visit the DirecTV site and solicitation a live talk or post your issue on the site’s local area gathering. Text-based correspondence enjoys the benefit of giving you documentation, which may be helpful in additional discussions.

  • Contact DirecTV on Twitter or Facebook. DirectTV client assistance is overseen on Twitter by @ATTHelp. Similarly as with live visit or local area discussion posts, web-based entertainment correspondence can give you a set up account of your interchanges.

  • Visit an AT&T retail location in your space. Bring ahead of time assuming you want to set an arrangement, or to explain that their staff can work with you on a DirecTV issue.
Another choice is to get back to. Client care delegates are people and some might be preferable over others at understanding and settling your interests.

Customer Number 888-221-1161 – by the Numbers

Telephone number to dial 888-238-3712
Get back to accessible YES
Call got by a genuine individual YES
Office you’re calling Customer Service
Call focus hours 24 hours, 7 days
Best opportunity to dial 2:15pm
Explore telephone labyrinth to a human Press 2 to order new service, press 1 for customer service, or press 3 to hear current promotions
Normal pause
Current pause 32
Rank (among telephone numbers) 1
Rank (in general) 1
Substitute strategies phone, chat, facebook, twitter, web
Nature of correspondence 68%
Nature of help 36%
Client votes 74,385
Data last refreshed 2022-03-13T10:00:00.764Z

DirecTV’s Best Toll-Free/800 Customer Phone Number

This is DirecTV’s best telephone number, the constant current look out for hold and devices for avoiding directly through those telephone lines to get right to a DirecTV specialist. This telephone number is DirecTV’s Best Phone Number on the grounds that 226,548 clients like you utilized this contact data throughout the most recent year and a half and gave us input. Normal issues tended to by the client care unit that answers calls to 888-238-3712 incorporate Cancel Account, Dispute a Charge, Service Outage, Technical Support, Payment Inquiry and other client assistance issues. The DirecTV call focus that you call into has representatives from Colorado, Idaho, Montana, Texas, Oklahoma, Philippines and is open 24 hours, 7 days as per clients. Altogether, DirecTV has 7 telephone numbers. It’s not generally clear what is the most ideal way to converse with DirecTV delegates, so we began accumulating this data worked from ideas from the client local area. If it’s not too much trouble, continue to share your encounters so we can keep on working on this free asset.

Reaching DirecTV – by telephone or in any case

While 888-238-3712 is DirecTV’s best complementary number, there are 11 all out ways of reaching out to them. The following most ideal way to converse with their client assistance group , as per other DirecTV clients, is by calling their 800-531-5000 telephone number for their Customer Service office. Other than calling, the following most loved choice for clients searching for help is by means of 800-531-5000 for Customer Service. Assuming that you think this data is erroneous or know about alternate ways of reaching DirecTV if it’s not too much trouble, let us know so we can impart to different clients. What’s more, you can click here to think about all the contact data we’ve assembled for DirecTV.

What is GetNumbers’s Relationship to DirecTV?

So, the two organizations are not related. GetNumbers assembles free apparatuses and shares data among clients of organizations like DirecTV. For enormous organizations that incorporates devices, for example, our GetNumbers Phone, which permits you to call an organization yet avoid the part where you look out for the line paying attention to their call innovation music. We’ve made these alternate ways and applications to attempt to assist clients with enjoying you (and ourselves!) explore the chaotic telephone menus, hold times, and disarray with client support, particularly with bigger organizations. Also, as long as you continue to impart it to your companions and friends and family, we’ll continue to get it done.

DirecTV Contact Info

Information gathered by GetNumbers researchers and millions of customers that use GetNumbers :

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