GEICO Phone Number
Call GEICO customer service faster with GetNumbers
800-841-3000
Current Wait: 24 mins (33m avg) Hours: 24 hours, 7 days; best time to call: 9:00am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!Get to a live person fastest: Press 0, press 0, press 0 then wait
Popular customer problems and how to solve them
Is Geico the Cheapest Auto Insurance?Does Geico Have the Highest Customer Satisfaction for Auto Insurance?
How Do I Get an Auto Insurance Quote from Geico?
How Much Is Geico Auto Insurance Per Month?
What Questions Should I Ask Geico When Shopping for Auto Insurance?
Reasons customers like you called recently
- “Change bodily injury from ****** to *******”
- “I wanted to go over the vehicles on my policy”
- “Cancel my polycy today.”
- “Need to talk to an agent”
- “Claim * ****************-** was for a windshield replacement. Customer took car to Safe…”
- “I need roadside assistance please.”
- “To get fax so I can fax my driving abstract over today”
- “I recently added a vehicle to my policy and at the same time changed my phone number, M…”
- “My policy went up *** a month”
- “I paid my regular scheduled auto payment of ***.** online but *I don’t think it went th…”
- “Want to change home address on my policy”
- “Need to know why my payment is high this month”
- “I was in a wreck and hit by a Geico Customer. I have the police report and have tried t…”
- “I am working with the borrower on a refi. Their policy ends ********** and they are sch…”
Our Editor’s Notes on GEICO’s Phone-Based Customer Care
Government Employees Insurance Company, better known as GEICO, is a car insurance company that operates in the United States. With over 15 million policyholders, it isn’t surprising that GEICO gets a lot of customer service requests.
Why Do People Call GEICO Customer Support?
People call GEICO customer support for a range of reasons, including:
Applying for a new policy
Canceling or a changing an existing policy
Questions about coverage
File a claim
Request roadside assistance
Questions about billing and payment issues
Appealing a decision
Best Practices for Calling GEICO Customer Service
Here are some tips for getting your questions answered and issues resolved quickly when you call GEICO customer service:
Like many large companies, GEICO has multiple divisions, each with its own customer service department. Before calling GEICO, make sure you are calling the correct number.
Before calling, make sure you have information and documentation relevant to your situation in front of you, including: Policy numbers, the name of your insurance agent, billing statements, police reports or citations, information from the other driver or drivers who were parties to an accident or collision, attorney information, medical bills and copies of previous correspondence between you and GEICO.
Have pen and paper handy so that you can take notes during your call.
It should be noted that if you are calling GEICO to purchase a policy, your call will be handled by a licensed insurance agent.
How do Consumers Feel About Calling GEICO Customer Service?
Consumer feelings about GEICO customer service varies, with some people praising the good service they’ve received while others express frustration over how their concerns have been treated and handled by GEICO customer service agents.Some of the most common complaints about GEICO customer service revolves around the inability of GEICO customer service representatives to explain premium increases or to hasten roadside assistance services when customers need a tow.
What Kind of Issues can GEICO Customer Service Representative Resolve?
GEICO customer service representatives and phone-based insurance agents can address and resolve many issues, including starting, changing, and canceling policies, opening new claims, tracking claims, answering questions about coverage and premiums and researching billing transactions.
What Can’t Be Resolved With a Call to GEICO Customer Service?
A GEICO customer support agent can’t make determinations about insurance claims and don’t set premium rates. If you are unhappy about how a claim has been handled or the fact that your insurance premiums have gone up, keep in mind that the person who answers the phone when you call had nothing to do with either decision. You may need to speak to your insurance agent or escalate your case with GEICO to achieve the resolution you want.
What Should You Do If You Have an Unsuccessful Call with GEICO?
If you get off the phone with GEICO customer service and feel as though your case has not been appropriately handled, or that your questions have not been answered, don’t give up. You have several options when dealing with GEICO, so don’t feel as though your last conversation with its customer service team is the last word on your issue.
Customer Number 800-331-0500 – by the Numbers
| Phone number to dial | 800-841-3000 |
| Call-back available | YES |
| Call picked up by a real person | YES |
| Department you’re calling | Customer Service |
| Call center hours | 24 hours, 7days |
| Best time to dial | 9:00am |
| Navigate phone maze to a human | Press 0 press 0 press 0 then wait |
| Average wait | |
| Current wait | 20 |
| Rank (among phone numbers) | 1 |
| Rank (overall) | 1 |
| Alternate methods | phone, Twitter, web |
| Quality of communication | 79% |
| Nature of help | 34% |
| Client votes | 34,353 |
| Data last refreshed | 2022-03-21T08:00:00.402Z |
GEICO’s Best Toll-Free/800 Customer Phone Number
This is GEICO’s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GEICO agent. This phone number is GEICO’s Best Phone Number because 286,824 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-841-3000 include Coverage Questions, Make a Claim, Update Account Info, Cancel Policy, Refund a Charge and other customer service issues. The GEICO call center that you call into has employees from New York, California and is open 24 hours, 7 days according to customers. In total, GEICO has 8 phone numbers. It’s not always clear what is the best way to talk to GEICO representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
Contacting GEICO – by phone or otherwise
While 800-841-3000 is GEICO’s best toll-free number, there are 10 total ways to get in touch with them. The next best way to talk to their customer support team , according to other GEICO customers, is by calling their 800-861-8380 phone number for their Member Services department. Besides calling, the next favorite option for customers looking for help is via 800-861-8380 for Member Services. If you think this information is inaccurate or know of other ways to contact GEICO please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we’ve gathered for GEICO.
What is GetNumbers’s Relationship to GEICO?
In short, the two companies are not related. GetNumbers builds free tools and shares information amongst customers of companies like GEICO. For large companies that includes tools such as our GetNumbers Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We’ve created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we’ll keep doing it.
Other Toll-free & Customer Numbers
Data assembled by GETNUMBERS scientists and a great many clients that utilization GETNUMBERS:
Member Services: 800-861-8380
Homeowners Insurance: 888-395-1200
Claims: 800-841-3005
Motorcycle Insurance: 866-238-6902
Business Insurance Sales: 800-841-1621
Policyholder Relations: 800-841-8842
Sales: 800-841-2964
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