UPS Phone Number

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Client assistance

Current Wait: 22 mins (14m avg) Hours: Mon-Fri 8am-midnight EST; best time to call: 8:30am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Get to a live person fastest: Press 0, then press 6 OR For tech support, have serial number ready. Don’t press zero — say “iPhone Support” (or whatever product you’re calling about). The system will ask you for serial number and get you right to someone who can help

Reasons customers like you called recently

    • My bundle was conveyed to another person. I began a report with somebody on the telephone…
    • UPS lost or harmed my bundle and their site won’t allow me to make a case, and the sen…
    • Bundle required signature. Was conveyed at wrong location.
    • I have a bundle that I need to get up at the station.*Tracking number is *Z*E***WA*********
    • Amazon return, ups hasn’t given the name
    • Bundle is lost. Need confirmation that my location was right so I can record a case with the…
    • My **** dollar bundle is missing and I really want it now!
    • Conveying our bundles to some unacceptable house, has been happening for a really long time, drivers need b…
    • My bundle following is showing that it was conveyed, yet it was not in my PO box when…
    • My better half and requested a huge television through paypal from merchant SKO BUILDING. The following…
    • I want to change the conveyance address of a bundle to an ups pickup area yet the ord…
    • The drop off enclose my structure is broken and unstable
    • Update conveyance choices
    • neglected to add suite * to following
    • Where could my bundle be? It shows conveyed yet the ups get point claims they don’t hav…

See more recent reasons for calling

Our Editor’s Notes on UPS’s Phone-Based Customer Care

UPS is a significant delivery organization that works all over the planet. As probably the biggest organization in its industry, UPS gets many calls every day from clients with different kinds of feedback about the conveyance of bundles and letters.

For what reason Do People Call UPS Customer Support?

Individuals call UPS for a scope of reasons, including:

  • Inquiries concerning transportation and mailing expenses and approaches


  • Assist with following bundles and letters
    Buying administrations


  • Documenting a case for lost or harmed things or bundles


  • Grumbling about a driver or administration at an UPS specialist or office


  • Inquiries concerning global delivery and customs


  • Making a conveyance change

Best Practices for Calling Apple Customer Service

Apple maintains customer service numbers for each country in which it does business. Before calling, make sure that you have the correct number for your concern and geographical location. You should also have your product serial number available.


While it is possible to call Apple customer support directly, you should be aware that Apple relies on a voice menu to direct you to a customer service representative. It may be possible to reach an agent by hitting “0” repeatedly or simply responding “operator” at each prompt.
Apple generally prefers customers to visit its support website menu. From there, you can indicate the product or service you need help with, answer some questions, and then receive a list of support options, including receiving a callback from an Apple customer support agent.
Before calling, make sure that you have the ability to take notes during your call. Having a written record of the call can be very helpful if you have to escalate your case. You should also have copies of correspondence with Apple, as well as any other documentation critical to your case, such as credit card bills or evidence that an account has been used fraudulently.



Best Practices for Calling UPS Customer Service

Here are a hints for a fruitful call to UPS client support:

  • Prior to calling UPS, ensure you are dialing the right number. There are various numbers for homegrown and global transportation, as well with respect to cargo beds and bundles north of 150 pounds. It’s likewise vital to call the assigned UPS number for the country that you are calling from.


  • While calling, have important documentation before you, including any following numbers, solicitations, receipts, or correspondences among you and UPS. On the off chance that conceivable, have the names and addresses for both the transporter and the beneficiary accessible.


  • Have pen and paper helpful so you can record any highlights or affirmation numbers gave to you by the UPS client care agent.

What is Consumers’ opinion About Calling UPS Customer Service?

UPS by and large has gained notoriety for giving quality client care. By and large, individuals are happy with UPS’s capacity to convey bundles rapidly and in great condition. Calls to UPS are generally addressed rapidly and goals are accomplished with insignificant to the guest.

It ought to be noted, nonetheless, that there can be longer sit tight times for client support specialists during top conveyance periods, for example, just before the colder time of year occasions.

There are a couple of objections that have been noted by news media or outsider supporters. These have commonly elaborate cases in which a guest made a case because of a transportation incident or harmed item. Sometimes, UPS took more time than it ought to need to endorse a case and remunerate the guest.

What Kind of Issues can UPS Customer Service Representative Resolve?

An UPS client assistance delegate can deal with most issues via telephone. These incorporate following bundles and sending off examinations concerning bundles that seem to have disappeared. The specialist may likewise have the option to help with recording and handling claims for lost and harmed things.

UPS client assistance specialists can likewise address inquiries regarding delivery and let you know as to whether a thing require exceptional dealing with or whether a thing UPS can legitimately send. Assuming you want to change conveyance guidelines for a bundle, UPS specialists may likewise have the option to aid re-guiding the thing to an alternate location.

What Can’t Be Resolved With a Call to UPS Customer Service?

A few undertakings can only with significant effort be finished via telephone. Actual shipment of merchandise, for instance, will expect you to visit an UPS specialist or to print out a transportation mark at home and afterward dropping your bundle off at an UPS assortment box.

There might be a few circumstances in which you should actually get a harmed box or thing for appraisal on the off chance that you are making a protection guarantee. Notwithstanding, a telephone specialist might have the option to guide you to a place where you can meet with an UPS representative to finish the examination.

How Should You Respond If You Have an Unsuccessful Call with UPS?

You hang up the telephone subsequent to addressing an UPS telephone agent and feel like your inquiries were not responded to or that your concern has not been settled, don’t worry. Choices are as yet accessible to you:

  • Assuming that you took notes during your underlying call to UPS client care, survey them. In the event that you couldn’t record highlights while conversing with a specialist, require a couple of moments to record what you recollect from the call. This data can be valuable as you raise your case.


  • When you feel happy with doing as such, get back to UPS. The following delegate you address me have the option to all the more likely get your interests and give you help.


  • Assuming that your subsequent call falls flat, you have the choice of sending email to UPS through its site or reaching out through one of its web-based entertainment accounts. Both of these choices give you a record of your interchanges, which can be helpful assuming that you need to take your issue to UPS the board.


  • You may likewise have the option to visit an UPS Customer Center and request to address somebody there about your interests. Try not to befuddle UPS Customer Centers with UPS Stores or Authorized Shipping Outlets. The last two are free organizations that are reasonable restricted in their capacity to help, especially on the off chance that they were not engaged with the transportation or conveyance of a bundle.

Customer Number 800-742-5877 – by the Numbers

Phone number to dial 800-742-5877
Call-back available YES
Call picked up by a real person YES
Department you’re calling Customer Service
Call center hours Mon-Fri 8am-midnight EST
Best time to dial 8:30am
Navigate phone maze to a human Press 0 at each prompt, ignoring messages OR Say “Customer service” twice, the automated system will ask you to pick from the list of options, repeat “Customer service” twice again.
Average wait
Current wait 22
Rank (among phone numbers) 1
Rank (overall) 1
Alternate methods phone, chat, facebook, email, web, twitter
Quality of communication 75%
Nature of help 84%
Client votes 2,596
Data last refreshed  Mon Mar 21 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

UPS’s Best Toll-Free/800 Customer Phone Number

This is UPS’s best telephone number, the constant current look out for hold and apparatuses for skirting directly through those telephone lines to get right to an UPS specialist. This telephone number is UPS’s Best Phone Number in light of the fact that 157,950 clients like you utilized this contact data throughout the most recent year and a half and gave us criticism. Normal issues tended to by the client care unit that answers calls to 800-742-5877 incorporate Lost Package, Track a Package, Change Delivery Address, Missing Delivery, Delivery Issue and other client care issues. The UPS call focus that you call into has representatives from Michigan and is open Mon-Fri 8am-12 PM EST as indicated by clients. Altogether, UPS has 6 telephone numbers. It’s not generally clear what is the most effective way to converse with UPS agents, so we began ordering this data worked from ideas from the client local area. If it’s not too much trouble, continue to share your encounters so we can keep on working on this free asset.

Reaching UPS – by telephone or in any case

While 800-742-5877 is UPS’s best complementary number, there are 12 absolute ways of reaching out to them. The following most ideal way to converse with their client service group , as per other UPS clients, is by calling their 877-289-6418 telephone number for their Online Shipping and Tracking division. Other than calling, the following most loved choice for clients searching for help is through Live Chat for Customer Service. Assuming you think this data is erroneous or know about alternate ways of reaching UPS kindly let us know so we can impart to different clients. Furthermore, you can click here if you need to look at all the contact data we’ve assembled for UPS.

What is GetNumbers’s Relationship to UPS?

To put it plainly, the two organizations are not related. GetNumbers fabricates free devices and offers data among clients of organizations like UPS. For enormous organizations that incorporates instruments, for example, our GetNumbers Phone, which permits you to call an organization however avoid the part where you look out for the line paying attention to their call innovation music. We’ve made these alternate routes and applications to attempt to assist clients with loving you (and ourselves!) explore the muddled telephone menus, hold times, and disarray with client care, particularly with bigger organizations. Also, as long as you continue to impart it to your companions and friends and family, we’ll continue to get it done.

UPS Contact Info

Data accumulated by GetNumbers scientists and a large number of clients that utilization GetNumbers:

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