Walmart Phone Number

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Reasons customers like you called recently

  • “My order came today*I ordered a *xl scrub shirt in spongebob*I received an xs”
  • “Part of my order from Walmart was defected. One of my * lb. bags of MARTHA WHITE SELFRI…”
  • “Never got delivery despite it showing as delivered… driver lied “
  • “My Order* ************* shows Delayed — but it was received. The last update on this o… “
  • “Have an account with you. I was recently logged out of my account on the mobile app wit… “
  • “Error on online order”
  • “My acct has the wrong phone *. I tried to go into & i had to sign in. I for… “
  • “I bought a Samsung galaxy s** from Walmart through a service called Affirm. I’m only tr… “
  • “An employee at the Wal-Mart in richlands follows my daughter around wal mart every time… “
  • “Have been trying to access my account. Can’t sign in, can’t create account, passwords… “
  • ” Can’t log into my account. My email is *****@***.com “
  • “I Had an email, I changed it later – new name, new state, new email. *I had everything…”
  • “Need to return item. I can not log into it tells me try again later… “
  • “Unknown charge from Walmart on my bank account”
  • “I bought some medicine at Walmart online but I got it this afternoon by post service an…”
See more recent reasons for calling

Our Editor’s Notes on WalMart’s Phone-Based Customer Care

Walmart is a major retailer in the United States and around the world. As the country’s largest retailer, Walmart gets a lot of calls to its customer service department each and every day.

Why Do People Call Walmart Customer Support?

People call Walmart customer support for a range of reasons, including:

  • Technical support for the company’s website and mobile app
  • Complaints or concerns about brick & mortar stores
  • Questions about refund and exchange policies
  • Initiating a refund or exchange
  • Questions about financial services products
  • Questions about sales and promotions
  • Questions about store hours and services
  • Inquiries about whether certain products are in-stock

Best Practices for Calling Walmart Customer Service

There are several things that you can do to help ensure that your call to Walmart goes smoothly and that you are able to achieve a quick answer or resolution:

    • Walmart sells products online as well as in its stores. If your concern is about one of its stores, call the store itself. The phone number should be on a receipt (if you recently made a purchase) or you can check the store locator. If you want to contact Walmart headquarters regarding a local store experience, Walmart offers a separate number which you can find on its website.

    • Online shoppers should visit’s support page. Select your concern from the menu and you’ll be given contact options. Click on the phone icon and choose whether you’d like to call directly or schedule a callback.

    • When calling, make sure you have any documentation related to your case in front of you. This may include order numbers, invoices, and any correspondence from Walmart related to your purchase or case.

    • Be sure you can take notes during your call. Have pen and paper handy or, alternately, be near a keyboard so you can type out pertinent information.

How Do People Feel About Their Calls to Walmart Customer Support?

Customer experiences seem to be mixed. Some people are very pleased with the service that they have received from Walmart customer service while others take a different view. There have been situations in which customers who complain about online purchases have found themselves banned from purchasing items from Walmart’s online store.

What Kind of Issues Can Walmart Customer Support Resolve?

Walmart customer support can resolve a range of issues, including taking reports about in-store service, answering questions about store policies and initiating refunds and exchanges. A customer service representative can also check on the status of an order or intercede in cases where a customer has purchased an item from a third-party seller on Walmart’s website.

What Can’t Be Resolved by Phone With Walmart?

Some issues can’t be easily resolved over the phone with a Walmart representative. For example, if you have to physically return a product, you’ll have to work with Walmart to bring it to a store or ship it back to the company.


Walmart customer service is also limited as to what it can do if you have purchased a money order, pre-paid credit card, wire transfer or have reloaded funds to your card at a Walmart financial services desk. These services are usually provided through an agreement with a third-party company, so there may be limits on what Walmart can do if there is a technical problem or you have been the victim of fraud.

What Can I Do If I Am Unhappy With My Call to Walmart?

If you get off the phone with a call to Walmart feeling frustrated because you were unable to resolve your concern, don’t feel like you have no other options. You still do.

Take a minute to review the notes during your call. If you didn’t take notes, write down or type out what happened. Having this information handy can be helpful when communicating with other customer service representatives at Walmart.

Now it’s time to call Walmart back. The next agent you speak with may have more training or experience. He or she might be able to get your concerns sorted.

If you are unable to get things resolved after a second call to Walmart, try getting in touch using a different method. If you are contacting Walmart about an online order placed through, you can use their live chat service, connect through the company’s social media accounts, or email the company. If you are trying to communicate with Walmart corporate about an in-store concern, you can email the company through the website.

Customer Number 800-925-6278 – by the Numbers

Teliphone number to dial650-253-0000
Get back to accessibleNO
Call got by a genuine individualNO
Office you’re callingCustomer Service
Call focus hoursMon-Fri: 8am-5pm PST
Best opportunity to dialN/A
Explore telephone labyrinth to a humanPress 5, 3, then 0
Normal pause N/A
Current pauseN/A
Rank (among telephone numbers)1
Rank (in general)2
Substitute strategiesweb, phone, facebook
Nature of correspondenceN/A
Nature of helpN/A
Client votes66,144
Data last refreshedSun Mar 13 2022 10:00:00 GMT+0000 (Coordinated Universal Time)


WalMart’s Best Toll-Free/800 Customer Phone Number

This is WalMart’s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a WalMart agent. This phone number is WalMart’s Best Phone Number because 115,086 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-925-6278 include Track an Order, Return an Order, Refund a Charge, Missing Item, Update Account Info and other customer service issues. The WalMart call center that you call into has employees from California and is open Mon-Sun: 8am-10pm EST according to customers. In total, WalMart has 4 phone numbers. It’s not always clear what is the best way to talk to WalMart representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting WalMart – by phone or otherwise

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